PRIVACY POLICY

What type of information do we collect? 

We receive, collect and store any information you enter on our website or provide us in any other ways. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile, should you provide them to us. 

How do we collect this information? 

When you conduct a transaction, make a comment, or fill out a form on our website, as part of the process, we collect any personal information you give us. This can include information such as your name, address, phone number, and email address. Your personal information will be used for the specific reasons stated above only. They will not be used or sold to 3rd parties. 

Why do we collect this information? 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support; ie, making the digital experience better 

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share, and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site users? 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools? 

Our website tracks personal information through the use of cookies put in place by 3rd parties, such as Google, Facebook, and Wix for integrational purposes. This data is collected and stored on secure servers behind a firewall. The information collected this way is used to improve the user experience on our website and track things like age, demographic, location, and interests. This data allows us to improve our customer service and user experience. It is never used outside of these purposes or sold to 3rd parties. 

How can I withdraw my consent to cookies? 

If you don’t want us to process your data anymore, please contact us at info@epicremedy.com or send us mail to: 3995 N. Academy Blvd, Colorado Springs, CO, 80917

Updates to our Privacy Policy 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

For any questions and concerns

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at 

info@epicremedy.com or send us mail to: 3995 N. Academy Blvd, Colorado Springs, CO, 80917

The Epic Remedy

ADDRESSES

 

ACADEMY

3995 N. Academy Blvd

Colorado Springs, CO

80917

FILLMORE

1302 E. Fillmore St.

Colorado Springs, CO

80910

FOUNTAIN
2712 E. Fountain Blvd

Colorado Springs, CO

80919

CONTACT US

 

info@epicremedy.com

Academy: 719-434-2040

Fillmore: 719-434-6562

Fountain: 719-434-6565

 

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